Summary
Lead Product Designer with 14+ years across visual design, UX research, and product strategy. Nearly six years at Vacasa designing internal tools for support and operations teams and the consumer booking experience on Vacasa.com. Research-driven, comfortable with complex data, and practical about AI.
Experience
Lead Product Designer
Mar 2023 - Oct 2026
Sr. Product Designer
Jan 2021 - Mar 2023
Vacasa
→ Led end-to-end design of an enterprise relocation workflow platform, replacing 190+ manual steps and cutting resolution time for the most urgent cases by 68%
→ Built a 0-to-1 AI support dashboard that summarizes each owner's history, cutting call prep time 90% for 100+ agents managing 40,000+ owner accounts
→ Owned design for six A/B tests across Vacasa.com search and listing pages, including an AI review summary, lifting booking conversion 17% and adding ~$95M in gross booking value
→ Drove research and data visualization design for Market Rate Tool, testing three chart styles with owners and shipping the one 90% read correctly, driving a 30% increase in weekly active users
→ Designed real-time refund eligibility system for cancellation policy management, reducing call handling time by 19% across 40,000+ annual cancellations
→ Created Progressive Web App for field operations self-inspection, eliminating costly inspector visits for 20,000-35,000 monthly property turnovers
Product Designer
Sep 2019 - Jan 2021
Goldstar Events
→ Designed and launched mobile-first event discovery platform, increasing mobile conversion by 34%
→ Led comprehensive design system initiative across web and mobile platforms
→ Conducted user research to identify and resolve critical checkout flow friction points
Associate Product Manager
Jun 2019 - Aug 2019
Orchestra Software
→ Managed product roadmap and feature prioritization for B2B marketing automation platform
→ Collaborated with engineering to define technical requirements and success metrics
Product Strategist
Feb 2016 - May 2019
Fifco USA
→ Developed go-to-market strategies for new beverage products across multiple U.S. regions
→ Conducted market research and competitive analysis to inform product positioning
→ Collaborated with sales and marketing teams to create integrated campaigns
Skills
Design & Research
Enterprise SaaS Design
User Research & Testing
Workflow Optimization
Service Blueprinting
Systems Thinking
Prototyping
Tools & Technical
Figma, Sketch, Adobe CC
Design Systems
AI Integration
Data Visualization
Competitive Analysis
A/B Testing
Education
BFA in Graphic Design
Emmanuel College
Graduated 2009
Let’s make someone’s day easier
Open to Lead and Staff product design roles. Remote-only, based in Portland, OR.
© 2026 Dan Rattigan - Built with love
Summary
Lead Product Designer with 14+ years across visual design, UX research, and product strategy. Nearly six years at Vacasa designing internal tools for support and operations teams and the consumer booking experience on Vacasa.com. Research-driven, comfortable with complex data, and practical about AI.
Experience
Lead Product Designer
Mar 2023 - Oct 2026
Sr. Product Designer
Jan 2021 - Mar 2023
Vacasa
→ Led end-to-end design of an enterprise relocation workflow platform, replacing 190+ manual steps and cutting resolution time for the most urgent cases by 68%
→ Built a 0-to-1 AI support dashboard that summarizes each owner's history, cutting call prep time 90% for 100+ agents managing 40,000+ owner accounts
→ Owned design for six A/B tests across Vacasa.com search and listing pages, including an AI review summary, lifting booking conversion 17% and adding ~$95M in gross booking value
→ Drove research and data visualization design for Market Rate Tool, testing three chart styles with owners and shipping the one 90% read correctly, driving a 30% increase in weekly active users
→ Designed real-time refund eligibility system for cancellation policy management, reducing call handling time by 19% across 40,000+ annual cancellations
→ Created Progressive Web App for field operations self-inspection, eliminating costly inspector visits for 20,000-35,000 monthly property turnovers
Product Designer
Sep 2019 - Jan 2021
Goldstar Events
→ Designed and launched mobile-first event discovery platform, increasing mobile conversion by 34%
→ Led comprehensive design system initiative across web and mobile platforms
→ Conducted user research to identify and resolve critical checkout flow friction points
Associate Product Manager
Jun 2019 - Aug 2019
Orchestra Software
→ Managed product roadmap and feature prioritization for B2B marketing automation platform
→ Collaborated with engineering to define technical requirements and success metrics
Product Strategist
Feb 2016 - May 2019
Fifco USA
→ Developed go-to-market strategies for new beverage products across multiple U.S. regions
→ Conducted market research and competitive analysis to inform product positioning
→ Collaborated with sales and marketing teams to create integrated campaigns
Skills
Design & Research
Enterprise SaaS Design
User Research & Testing
Workflow Optimization
Service Blueprinting
Systems Thinking
Prototyping
Tools & Technical
Figma, Sketch, Adobe CC
Design Systems
AI Integration
Data Visualization
Competitive Analysis
A/B Testing
Education
BFA in Graphic Design
Emmanuel College
Graduated 2009
Let’s make someone’s day easier
Open to Lead and Staff product design roles. Remote-only, based in Portland, OR.
© 2026 Dan Rattigan - Built with love
Summary
Lead Product Designer with 14+ years across visual design, UX research, and product strategy. Nearly six years at Vacasa designing internal tools for support and operations teams and the consumer booking experience on Vacasa.com. Research-driven, comfortable with complex data, and practical about AI.
Experience
Lead Product Designer
Mar 2023 - Oct 2026
Sr. Product Designer
Jan 2021 - Mar 2023
Vacasa
→ Led end-to-end design of an enterprise relocation workflow platform, replacing 190+ manual steps and cutting resolution time for the most urgent cases by 68%
→ Built a 0-to-1 AI support dashboard that summarizes each owner's history, cutting call prep time 90% for 100+ agents managing 40,000+ owner accounts
→ Owned design for six A/B tests across Vacasa.com search and listing pages, including an AI review summary, lifting booking conversion 17% and adding ~$95M in gross booking value
→ Drove research and data visualization design for Market Rate Tool, testing three chart styles with owners and shipping the one 90% read correctly, driving a 30% increase in weekly active users
→ Designed real-time refund eligibility system for cancellation policy management, reducing call handling time by 19% across 40,000+ annual cancellations
→ Created Progressive Web App for field operations self-inspection, eliminating costly inspector visits for 20,000-35,000 monthly property turnovers
Product Designer
Sep 2019 - Jan 2021
Goldstar Events
→ Designed and launched mobile-first event discovery platform, increasing mobile conversion by 34%
→ Led comprehensive design system initiative across web and mobile platforms
→ Conducted user research to identify and resolve critical checkout flow friction points
Associate Product Manager
Jun 2019 - Aug 2019
Orchestra Software
→ Managed product roadmap and feature prioritization for B2B marketing automation platform
→ Collaborated with engineering to define technical requirements and success metrics
Product Strategist
Feb 2016 - May 2019
Fifco USA
→ Developed go-to-market strategies for new beverage products across multiple U.S. regions
→ Conducted market research and competitive analysis to inform product positioning
→ Collaborated with sales and marketing teams to create integrated campaigns
Skills
Design & Research
Enterprise SaaS Design
User Research & Testing
Workflow Optimization
Service Blueprinting
Systems Thinking
Prototyping
Tools & Technical
Figma, Sketch, Adobe CC
Design Systems
AI Integration
Data Visualization
Competitive Analysis
A/B Testing
Education
BFA in Graphic Design
Emmanuel College
Graduated 2009
Let’s make someone’s day easier
Open to Lead and Staff product design roles. Remote-only, based in Portland, OR.
© 2026 Dan Rattigan - Built with love